THE DRACULI FAMILY
CONTACT
Factory: Aliveri, p.c. 34500
Central Offices: 4th Voreiou Ipeirou Str
12241, Egaleo
Factory: Aliveri, p.c. 34500
Central Offices: 4th Voreiou Ipeirou Str
12241, Egaleo
KEEPING A
PERSONAL DATA FILE
(Article 11 and 1 of L. 2472/1997 combined with the decision 408/1998 of the
Authority regarding the protection of personal data)
With this announcement, we inform customers, suppliers, partners and consumers that
our company keeps non-sensitive personal data file and processes such data.
Processing
Objectives. The personal data processing objectives include the
maintenance of a customer and suppliers’ file, the promotion of products and
services (Marketing), public relations, and other auxiliary functions such as direct
advertising and product promotion, statistical scientific market research and
the management of consumer complaints.
To achieve these objectives, we collect and process non-sensitive personal
data from our customers, consumers and in particular those who submit
grievances or complaints, principals and trustees, partners and consultants,
suppliers and participants in market researches, polls and contests. The
non-sensitive personal data that we collect and process, is data related to
identification particulars (personal data) and data relating to the goods and
services offered by the individual. The above personal data is disclosed by the
individuals themselves, either in order to render the service and/or
information by our company possible, or to participate in promotions and
contests organized by our company or by advertising companies with which our
company collaborates.
Recipients We act on our own in processing personal data that we collect and never
disclose, or communicate, or announce these to third parties, nor do we sell
personal data.
We do not process sensitive personal data.
Personal data is only processed by our selected officers, which have been
duly informed of their legal obligations and the prevailing code of ethics and
only they have access to personal databases.
Controller Draculi Coffee S.A., located in Aliveri, Evia, Thesi Profitis Ilias, 34500,
tel 210 5620334
Controller’s
Representative The company officer that is responsible for privacy
issues is Mr. Iakovos Draculis
Rights to information, access and
objection Under current legislation any interested party is entitled to
know whether personal data relating to him is or has been processed, be
informed of the contents of the archived file with all retained personal data
concerning him and their origin, the purpose of the processing, data that is
periodically added or removed from the file and the rationale behind any
automated processing, if and when one exists (right to information Article 11
Law 2472/1997 and the right of access Article 12 Law 2472/1997, as in force).
The right of access is exercised when the interested party submits a written
request addressed to our company and our aforementioned representative, which
will clearly state the interested party’s particulars and it will specify how
the interested party believes that our company has collected and processes his
personal data. Every person has the right to raise any legal objections to the
processing of data that concern him (right of objection no. 13 Law 2472/1997,
as in force).
For any information concerning the processing of your personal data by our
company, and in case you want to exercise the rights stated above, in
accordance with the requirements of the law, you can contact our company and
specifically Mr. Iakovos Draculis.
TERMS OF SALES DRACULI COFFEE S.A.
1. Definitions on the following
terms: The term “products” is referred to the products that Draculi Coffee S.A.
either produce or distribute. The term “services” is referred to the services
provided by Draculi Coffee S.A. to its customers.
2. Basic Terms The following
general terms:
(a) govern
all orders and purchases made to DRACULI COFFEE, in any means whatsoever. In
particular, for purchases made on the internet kindly refer to our site for
further specific provisions.
(b) may be modified by DRACULI COFFEE at any time by sending a notice to
you or by posting an announcement on the website www.draculi.gr
3. Orders
3.1 You may order Products or Services through the Internet and more in
particular on the website www.draculi.gr
3.2 All orders are subject to the limitations of stock availability. DRACULI COFFEE shall inform
customers as soon as possible for any rupture of stock.
3.3 DRACULI COFFEE reserves the right to refuse orders, in total or in
part, or to request and advance payment of the order value, in case low
creditworthiness of the candidate buyer is detected.
4. Delivery and acceptance (of delivery)
4.1 DRACULI COFFEE S.A. shall make
every effort to provide the Products and Services at the address stated in your
order, within one (1) day for addresses within the region of Attica and two (2)
working days for addresses in the rest of the Greek territory. If, due to a
particular reason or force majeure, the aforementioned desired delivery times
cannot be met, you will be informed in a timely manner.
4.2 If you wish the delivery of Products or Services to be made in a different
way than the one provided for by DRACULI COFFEE, you must communicate such
request to DRACULI COFFEE and if accepted, you shall incur all relative
expenses.
4.3 Ownership of the Products and any risk involved is transferred to you
at the time you receive them.
5. Return of products
5.1 You have the right to return any merchandise that does not suit
you within 7 days following the acceptance of delivery.
5.2 DRACULI COFFEE accepts only returns of
merchandise brand new and in their original condition and packaging,
accompanied by the relative invoices. In such conditions, Supplier will
reimburse the amount paid for the returned products within 30 days after the reception
of said products. Any postage expenses involved for the return of the money
shall be at your charge.
5.3 You are responsible for verifying the quantity and quality of the
merchandise upon delivery and in case of defective merchandise, you must inform
DRACULI COFFEE accordingly within 7 days after the reception of the
merchandise. If the product that you have purchased is indeed defective, DRACULI
COFFEE may repair or replace it or reimburse you, in accordance with your legal
rights. If you do not inform DRACULI COFFEE within the aforementioned 7-day
deadline, the order is regarded as accepted.
5.4 Especially for the machines SGL and GAGGIA, there is a 1 year warranty
for repair or replacement from the manufacturing companies, according to the
special terms and conditions that exist at the accompanying documents. For any
issues regarding the function, maintenance and after-sales service of your
machinery, please contact DRACULI COFFEE S.A. (tel. 2105620334)
5.5 When returns are properly completed, DRACULI COFFEE shall replace the
merchandise returned, if they are proven defective, or reimburse the price
paid, within a maximum of 30 days upon the reception of the returned
merchandise.
6. Product prices and modes of
payment
6.1 DRACULI COFFEE may change the prices of the Products and Services
by notifying consumers in the most convenient means.
6.2 The consumer will pay the price of the Product and Services that is
applicable at the time that the order is placed.
6.3 Prices are inclusive of VAT but not transportation expenses.
6.4 Transportation expenses amount to 2,85 euro per delivery. For orders
having a value higher than 35,00 euro, delivery is free of charge.
6.5 The invoice value is payable at the moment of the order of Products or
Services.
6.6 Payment with post-dated checks is not in any way acceptable.
7. Liability
7.1. With regard to Products and Services, DRACULI COFFEE’s only liability
is limited as expressly stated in the present Conditions of Sales. To the
extent permissible by law, all other liability is excluded.
7.2. DRACULI COFFEE has no responsibility (whether contractual or non
contractual or other) for any direct, special, consequential or indirect damage
or tort, including loss of income, that may result from the sales described
herein.
8. Protection of Personal Data. DRACULI COFFEE does not
disclose any of your personal data and strictly abides by relative laws on
personal data protection. Our company’s policy on personal data protection has
been posted on our website www.draculi.gr.
9. Applicable law. These terms and conditions are governed by
and must be construed in accordance with the laws of Greece and any disputes
must be submitted to the exclusive jurisdiction of the courts of Athens,
Greece.
INFO
Terms of useCONTACT
Factory: Aliveri, p.c. 34500
Central Offices: 4th Voreiou Ipeirou Str
12241, Egaleo